Shipping Policy

Shipping Policy

Thank you for choosing Country Star General Trading LLC for your authentic products from Sri Lanka and other Asian countries. We are committed to providing you with a seamless and reliable shipping experience. Please read our Shipping Policy carefully to understand the terms and conditions regarding the shipment of your orders.

Shipping Destinations

We currently ship to the following countries:

- United Arab Emirates

Order Processing Time

Once your order is successfully placed on our website www.thecountryfoods.com, it will be processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Methods

We offer standard shipping to deliver your products safely to your doorstep. Shipping costs and estimated delivery times will be calculated at the checkout based on your location.

Shipping Costs

Shipping costs vary based on the destination and the weight of your order. The shipping cost will be displayed at the checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.

Delivery Times

Delivery times may vary depending on your location:

- United Arab Emirates: 2-5 business days


Please note that these are estimated delivery times, and delays may occur due to unforeseen circumstances or customs processes.

Customs and Duties

Customers are responsible for any customs duties or taxes imposed by their respective countries. Country Star General Trading LLC is not liable for any additional charges incurred during the customs clearance process.

Shipping Address

It is the responsibility of the customer to provide accurate and complete shipping information. Please ensure that your shipping address is correct to avoid any delivery issues. Country Star General Trading LLC is not responsible for shipments delivered to incorrect addresses provided by the customer.

We appreciate your trust in Country Star General Trading LLC, and we strive to make your shopping experience enjoyable and worry-free. Thank you for choosing us for your authentic and quality products.